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FAQs

  • How candidate will get original receipt for the payment

    The Invoice for payment received will be emailed to the candidate as a PDF document.

  • Fees (not available) which is displaying on website it is final no hidden charges applicable

    Fees details for respective course (with other charges if applicable) to be updated on Website by 20th March 2015.

  • If candidate does not attend the scheduled class due to illness / network failure than merchant will rescheduled the same or student will not be eligible to attend the same

    This situation will not arise since the classes and courses are all online which the student can take as per his convenience.

  • If the student does not attend the scheduled class due to cancelled by merchant than how merchant will treat with student

    This situation will not arise since the classes and courses are all online which the student can take as per his convenience.

  • Cancellation Clause Not mentioned

    Cancellation & Refund policy to be updated on Website by 24th March 2015.

  • Once candidate made the payment then within how many days merchant will provide course materials to student

    The classes and courses are all online which the student can take as per his convenience. This will be activated as soon as payment is made.

  • If student will paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days

    our Refund policy will explain the details.

  • Please note : We will not offered guaranteed job

    This training course is nothing to do with Placements. We can offer placement assistance to deserving candidates.

  • Another address is reflecting on the website

    we will check this; what address are you referring to?

  • Check box agrees for terms & condition

    Ok will be included by 24th March 2015

  • What documents he will provide in case of disputes

    Not clear, please explain.

  • Point of contact in chargeback related cases

    He can send an email to hr@itechsolutions.in which we will mention in the Refund & Cancellation Policy.